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SHIPPING & RETURNS

SHIPPING POLICY

We may experience delays from time to time due to the current situation with Covid-19 and the safety measures we've put in place. This could see standard deliveries take up to 2 days extra to arrive. Thank you in advance for your patience and understanding. *Please note, delivery times may differ during public holidays.

RETURN AND REFUND POLICY

We offer free returns on all (excluding made to measure or bespoke tailoring) online orders.

If you are not completely satisfied with your purchase, simply notify us of your intention to return the goods within 14 days of receipt and we will issue you a refund upon receipt of the item(s), returned to us within 28 days of the delivery date, subject to the terms and conditions detailed below.

 

 

The cost and safety of the goods are your responsibility until they reach us, therefore, we recommend for security purposes, that you insure the parcel for the value of the goods and retain all records of delivery. All goods are your responsibility once in your possession, so please handle all goods with extreme care and ensure that you send the package by a method which insures the value of the goods, as well as retaining your proof of postage. In order to process a refund, the goods must be returned to us intact, unworn, undamaged and as soon as reasonably possible. 

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Please handle all items with care. Item(s) must be returned to us intact, undamaged and as soon as reasonably possible. When trying on clothing please do not use unnecessary force and ensure you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks. We will be unable to accept the return of any item(s) where these instructions have not been followed.

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Exchanges can only be made for a different size or colour of the same product and are not guaranteed. Your replacement item(s) will be sent to you on receipt of the original item(s) being returned. If an item has been reduced in price there will be no credit.

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