Privacy Policy

Welcome to the Prince Made Bespoke Limited (“we”, “us”, “our”) which is a registered company in England (Company Number 15458889)

Prince Made Bespoke is 100% committed to protecting the privacy and security of all our website’s visitors and customers. This privacy policy sets out how we collect, use and protect any information that you give us when you use this website.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the back of the notice to understand the meaning of some of the terms used in this privacy notice.

At Prince Made Bespoke Ltd, we are committed to protecting your privacy. We collect various types of information for specific purposes, as outlined below. We use reasonable efforts to safeguard your personal information and maintain its confidentiality.

We may collect the following information:

Email Address: Your email address is collected to send you order confirmations, delivery updates, promotional offers, and other essential communications.

Name: We collect your name so that we can address you personally.

Telephone Number: We collect your telephone number to contact you for updates and essential communication.

Billing Address: We require your billing address to validate your payment card for your security and ours.

Delivery Address: To ensure that your products are delivered to the correct location, we collect your delivery address.

Gender and Country: We gather your gender and country information to help us improve our services, tailor our offerings, and occasionally send marketing communications that may be of interest to you.

Credit Card Details: We request credit card details only when you place an order. Please note that your credit card information is processed securely and we do not store this information on our servers.

We will hold your order history on file (which will include your contact details). If at any point you want us to delete your information or email address, we will do so immediately, please just email us at info@princemadebespoke.com. If you sign up for our mailing list, we will keep a record of your name and email address. Every newsletter features an unsubscribe button if you wish to do so.

We require this information to fulfil the orders you place with us, understand your needs and provide you with a better service, in particular:

Processing Orders and Customer Care: Your information is used to fulfil your orders, provide customer support, and address any inquiries or issues you may have.

Improving Products and Services: We analyse your data to enhance our products and services, tailor our offerings to your preferences, and provide you with a better shopping experience.

Periodic Promotional Emails: We may send you promotional emails to keep you informed about our latest products, special offers, and fashion trends. You have the option to opt out of these communications at any time.

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

We use cookies and similar technologies to collect information about your browsing behaviour on our website. Cookies help us provide you with a personalised shopping experience and improve our website's functionality. You can manage your cookie preferences by adjusting your browser settings.

In order to run our business and provide our services to you, we work with a few third-party vendors, who help us to complete the functions outlined above. They include:

1) Our payments provider, PayPal, who enable us to take payments from you, our customers.

2) Shipping couriers and carriers like Royal Mail and DHL who we use to get your delivery to you from our office and/or warehouse.

3) Where we have your consent, marketing and survey providers like Survey monkey, Facebook, Google. You can opt out of marketing communications at any time by emailing us at info@princemadebespoke.com and we will remove you from our marketing lists.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at dataprivacy@princemadebespoke.com or mail us

Prince Made Bespoke Ltd

20 Wenlock Road, London, N1 7GU